Let's get you
back out there.
A question about your setup? Start with your board model and the part you need. We will help make the connection.
A conversation that stays connected.
Open a support ticket, attach photos, and follow our replies from your account.
Your ride.
Our attention.
Email us for product questions, order requests, availability, and help finding a compatible part.
[email protected]A few details
go a long way.
Please include your board model, production year if known, a photo of its model label or existing part, and your delivery ZIP code. For battery requests, include voltage and connector details.
Ask about compatibilityBefore you head out.
Which JetFly board should I choose?
Start by exploring the electric and petrol collections, then compare the model specifications. Tell our team where you plan to ride and which models you are considering so we can confirm the details with you.
Will this accessory fit my board?
Compatibility depends on your board model and production version. Send your board model, model-label photo, and the item you need to [email protected]. We will help confirm fit before payment.
How does ordering work?
Add your accessories to your bag and submit the checkout form. Our team reviews availability, compatibility, shipping, and taxes, then contacts you with the confirmed total and payment arrangements. No payment is collected on this website at this time.
Do you ship batteries?
Battery delivery depends on your destination and carrier requirements. Please include your ZIP code and board model with the request so we can confirm an available delivery option.
Where can I get help with a part?
Contact our U.S. partner team at [email protected]. A photo of your existing part and your board model helps us find the right match.