Shipping & returns.
Clear details before your order moves forward.
Delivery, confirmed with you
Submit an order request with your delivery address. Our team will confirm stock, shipping options, estimated dispatch and transit times, and shipping charges before payment. Published manufacturer delivery estimates are reference information and are not a delivery commitment from JetSurfPro.
Battery orders
Lithium battery delivery is subject to destination and carrier requirements. Send your board model, required voltage, connector details, and ZIP code so we can confirm an available option.
Returns & compatibility
Contact us to confirm the correct part before ordering. Applicable return conditions, any exclusions, and warranty information will be provided for your review before you accept a final quote. Contact [email protected] before sending any item back so we can provide return instructions.
Questions about a request?
Email [email protected] with your request reference and the item name.